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Frequently Asked Questions

Creating A Photo Gallery the Easy Way!

Posted by Joe Everett on May 5, 2009

When it comes to creating a photo gallery you may need HTML, but if you know the Yahoo store well enough, you can find other ways to do it.
First, you need to have a photo gallery page. If you don’t ready have the page created, you’ll want to take minute to do that.
Next, you’ll [...]

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How do I restrict shipping to certain countries?

Posted by Joe Everett on Mar 25, 2009

Excellent question! You can set up the Shipping Form page in your account, so that it only provides the countries that you specify in the list of choices. On your Store Manager, click “Foreign Orders” within the Order Settings section. This will take you to the “Foreign Orders” page which looks like this:

The countries [...]

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YouTube and your Yahoo! Store.

Posted by Joe Everett on Mar 11, 2009

I don’t know about you, but YouTube is on my list of top spots to check out whenever I am browsing the web. This thing that started out as a tiny online community of video posters, has now become part of our culture and daily lives. Need some instruction on how to do a little [...]

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Having Great Backup!

Posted by Joe Everett on Mar 5, 2009

So by now you know what makes a great E-Commerce store. You know how it works, what to do, and what your customers are looking for. But what makes a great customer service experience? Having great backup! We have made some new additions in your Technical Support team to make sure you have got the [...]

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Can I use HTML in my item description, like if I want to add a picture or a link?

Posted by Kim Good on Feb 25, 2009

Yes you absolutely can!  In doing so, you will want to be sure that the image (if you are using an image) is uploaded to your Yahoo! Store, or to a public location such as Flickr or Google Photos.  You can then use  the HTML to reference the location of the image.
Please keep in mind [...]

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Why won’t some of my pictures click to enlarge?

Posted by Kim Good on Feb 18, 2009

Since the enlarged version of the image displays the original file, the click to enlarge requires the original file to be larger that dimensions set for the item pages.
Yahoo’s default and the Solid Cactus version of click to enlarge both have a feature that will not allow the image to be clicked if the original [...]

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I’m trying to edit a product, but I’m missing the ship-weight, price and options fields.

Posted by Kim Good on Feb 12, 2009

Those will be removed from an edit page, if you click the “Hide Product” button on the edit page. That button is used to change an item page to a section page.
If you simply click “Show Product” the price, sale-price, options, ship-weight, and taxable fields will appear again, and can be edited again like usual.

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I would like to offer gift wrap on my site, but I’d like to allow my customers the choice of which items should be gift wrapped.

Posted by Kim Good on Feb 3, 2009

That’s a very common questions, and not only that, but also giving your customers the choice of what wrapping paper to use on the products.
The best way to achieve this is by item options. You’d simply add an option to each of your products (This can be done by spreadsheet to make this update quicker).  [...]

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My product options incur an additional charge, how can I make my Yahoo store charge extra for one option?

Posted by Kim Good on Jan 30, 2009

The options are created the same way. For the choice with the additional charge you’d follow the option value with the amount of the up charge in parentheses. So you’re options would like this:
Size Small Medium Large “Extra Large(+$2.50)”

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How do I override a variable?

Posted by Kim Good on Jan 21, 2009

The properties listed on the variables page are global but there may be an instance where a setting for every page doesn’t meet the needs of a specific page. In those cases you’ll do an override variable. The first step is to click Edit on the page that needs to be different at the top [...]

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