Posted by Joe Everett on Mar 25, 2009
Excellent question! You can set up the Shipping Form page in your account, so that it only provides the countries that you specify in the list of choices. On your Store Manager, click “Foreign Orders” within the Order Settings section. This will take you to the “Foreign Orders” page which looks like this:
The countries [...]
Posted by Kim Good on Feb 3, 2009
That’s a very common questions, and not only that, but also giving your customers the choice of what wrapping paper to use on the products.
The best way to achieve this is by item options. You’d simply add an option to each of your products (This can be done by spreadsheet to make this update quicker). [...]
Posted by Kim Good on Jan 5, 2009
By default the Name input field in your shopping cart will display as one input field. This may not seem like a big deal, but in this format Yahoo only checks to make sure something is filled in - not necessarily that there is a first and last name. So someone could type “Steve” in [...]
Posted by Kim Good on Dec 16, 2008
It’s true that some countries don’t have postal or zip codes. For those customers, they need to put NA in the zip code box. Simple enough, but the task is telling your customers that.
You want to tell them in the checkout itself. Putting in your shipping policy on your store isn’t going to help. Your [...]
Posted by Kim Good on Dec 12, 2008
The copy of the order, also known as the order confirmation, will not send out unless you have a valid email entered in the system.
Where do you enter this you may ask? On your store manager or store control panel, you see an “Order Confirmation and Status Update” link. You follow that link and fill [...]