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Accepting orders from the US only? Now it can REALLY happen!

Posted by Joe Everett on Jun 3, 2009

There was a time when you could only select US only for accepted orders, but you were stuck having the US possessions in the list of states whether you wanted to do business with those areas or not. Most Yahoo! store merchants found a way around it with their shipping rules. But deep down, some [...]

Online Nature Mall Feeds Tech Support!

Posted by Joe Everett on May 4, 2009

Here in Technical Support we talk to many clients every day. Not a lot of folks realize the full range of services that we support. However recently we received a care package from our generous friends at Online Nature Mall. In appreciation for the services we have supported for them, they have sent [...]

Does Yahoo! Accept International Stores?

Posted by Joe Everett on Apr 10, 2009

As most of us know, anyone anywhere in the world can have a Yahoo! Store. Yahoo does not limit having a Yahoo! Store to just the US, but can you accept international orders? At the moment Yahoo Merchant Solutions’ checkout systems are set up only to compute currency in U.S dollars and cents. [...]

What is the difference between “Publish” and “Publish Order Settings”?

Posted by Joe Everett on Apr 3, 2009

The day has finally come. After weeks of planning, decision making, and populating your content on your store, the time has arrived for you to publish your site live! As you already know you have many different features in your Yahoo! Store. One thing that can get a little confusing is your publishing options. [...]

How do I restrict shipping to certain countries?

Posted by Joe Everett on Mar 25, 2009

Excellent question! You can set up the Shipping Form page in your account, so that it only provides the countries that you specify in the list of choices. On your Store Manager, click “Foreign Orders” within the Order Settings section. This will take you to the “Foreign Orders” page which looks like this:

The countries [...]

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Should I have a Blog?

Posted by Joe Everett on Mar 22, 2009

AH blogging, the craze that has taken over the web since the early 90’s.  It seems like everyone is blogging these days.  Between all of the social networking sites, blogging almost seems to be a staple to the web experience.  But is it a right move for a business? And if so, why?
There are multiple [...]

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YouTube and your Yahoo! Store.

Posted by Joe Everett on Mar 11, 2009

I don’t know about you, but YouTube is on my list of top spots to check out whenever I am browsing the web. This thing that started out as a tiny online community of video posters, has now become part of our culture and daily lives. Need some instruction on how to do a little [...]

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Having Great Backup!

Posted by Joe Everett on Mar 5, 2009

So by now you know what makes a great E-Commerce store. You know how it works, what to do, and what your customers are looking for. But what makes a great customer service experience? Having great backup! We have made some new additions in your Technical Support team to make sure you have got the [...]

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How can I help my international customers place an order, with out a zip code?

Posted by Kim Good on Dec 16, 2008

It’s true that some countries don’t have postal or zip codes. For those customers, they need to put NA in the zip code box. Simple enough, but the task is telling your customers that.
You want to tell them in the checkout itself. Putting in your shipping policy on your store isn’t going to help. Your [...]

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A special guest appearance in Tech Support

Posted by Kim Good on Oct 31, 2008

Solid Cactus’ Kevin Lynn would be the first to tell you he’s had the opportunity to interview a wide variety of characters in his day. So, do you think he would let the chance to interview Batman and Joker together go to waste? We didn’t either. Mr Lynn took the time out of his “busy” [...]

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